do pelican phone cases have warranty

Do Pelican Phone Cases Have Warranty?

When it comes to choosing a phone case, there are a lot of options on the market. Pelican, a brand known for their durable and rugged gear, offers a range of phone cases for various models. However, one important factor to consider when purchasing any phone case is, does it come with a warranty? In this article, we will explore whether Pelican phone cases have a warranty, what it covers, and some important facts to keep in mind.

Overview of Pelican Phone Cases

Pelican phone cases are designed to be protective, durable, and versatile. They are made using high-quality materials such as polycarbonate, TPU, and silicone. Pelican offers cases for a variety of phone models, including Samsung, Apple, and Google.

Pelican phone cases come in different designs, such as clear, solid colors, and camo. They also offer specific features such as waterproofing and drop protection, depending on the model. The brand's phone cases are built to last, and they claim to offer superior protection to your device.

Do Pelican Phone Cases Have Warranty?

Yes, Pelican phone cases come with a limited lifetime warranty. This warranty covers defects in workmanship and materials under normal use and conditions. If your Pelican phone case is found to be defective, the company will repair or replace the case at their discretion.

However, it's important to note that Pelican's warranty does not cover damage caused by accidents, misuse, or abuse. This means that if you drop your phone and it leads to damage to the case or your device, the warranty won't cover it.

What Does Pelican's Warranty Cover?

Pelican's warranty covers defects in workmanship and materials under normal use and conditions. This applies to the original purchaser of the product, and it is not transferable. If your Pelican phone case is found to be defective, the company will repair or replace the case at their discretion.

The warranty covers:

- Cracks or breaks due to manufacturing defects

- Discoloration of cases

- Chemical and solvent damage

- Delamination of any layers of the case

- Mechanical damage to buttons, latches, or hinges

It's important to note that the warranty does not cover:

- Damage caused by accidents, misuse, or abuse

- Normal wear and tear

- Damage caused by unauthorized repairs or modifications to the case

- Damage to your phone or other devices due to the use of the case

How to File a Warranty Claim

If you need to file a warranty claim on your Pelican phone case, you can do so by contacting their customer service team. You'll need to provide your contact details, the product details, and a description of the issue you're experiencing. Pelican will then evaluate your claim and determine if it's covered under their warranty.

If your claim is accepted, Pelican will repair or replace your case. They may also ask you to send your original case back to them for inspection.

Important Things to Keep in Mind

When purchasing a Pelican phone case wholesale, there are some important things to keep in mind. While their warranty covers defects in materials and workmanship, it does not cover damage caused by accidents or misuse. This means that if you drop your phone and it leads to damage to the case, the warranty won't cover it.

Additionally, Pelican's warranty is limited lifetime, but it only applies to the original purchaser of the product. If you purchase a used or secondhand Pelican phone case, it won't be covered under the warranty.

Conclusion

In summary, Pelican phone cases do come with a limited lifetime warranty. This warranty covers defects in workmanship and materials under normal use and conditions. If you need to file a warranty claim, Pelican will evaluate your claim and determine if it's covered under their warranty. However, it's important to keep in mind that Pelican's warranty does not cover damage caused by accidents, misuse, or abuse. If you're looking for a rugged and protective phone case wholesale, Pelican is a good option, but remember to handle your devices with care to avoid possible damages.